Customer Care Specialist

You are decisive and eager to learn, with a good sense of commerce. You know how to bind customers by fulfilling your promises and, in addition, working fast and accurately. You find working with IT easy, and you like to work in a young team. You are looking for a job in a modern logistics organization.

Recognizable?! Read more about what you will do as a Customer Care Specialist:

You will work within the HealthLink Customer Care department in Memphis (Tennessee) which works closely with the Finance, Warehouse and Quality departments. In this department you are the first point of contact for different customers, via telephone and e-mail. You manage the process from order entry to invoicing for these customers. Inventory and inbound are also part of this. You are also responsible for customer-specific documentation for export and logistics.

You process orders and follow the ordering process, where you solve any problems or complaints. Also, you process and track return shipments.

Working hours: 40 hours per week (full-time).

What do we have to offer you?

Working at HealthLink means working on the quality of healthcare around the world every day, in an innovative and dynamic environment. HealthLink challenges you to get the best out of yourself. Above all, we offer you a lot of space for your own initiative and personal development.

We offer you an unprecedented good working atmosphere, in a close-knit team. For example, we regularly organize team activities.

Salary and secondary employment conditions are simply competitive. An excellent pension accrual is of course part of the employment conditions package.

What do you have to offer us?

Ultimately only one candidate can be the best. That is why it is important that you comply with the description below.

  • You work and think at MBO+ / HBO level.
  • Extensive experience in customer care and supply chain / logistics is a plus.
  • You have complete mastery of the English language in word and writing. In addition, you have mastered at least one other language at excellent level in word and writing.
  • It is important that you act in a service-oriented manner; kindness must be second nature to you.
  • You learn quickly, are good at multitasking and can respond quickly and adequately.
  • You preferably have experience with ERP systems.

Curious? Grab this career opportunity!

Apply quickly by sending your resume and cover letter to us via the form below.

N.B. Acquisition on the basis of this vacancy is not appreciated.

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